WEBSITE TERMS AND CONDITIONS 

Effective Date: 8/1/2026

Welcome to S&S Storage. These Terms and Conditions (“Terms”) govern your use of the S&S Storage website, online rental and payment services, and other services made available through this website.

By accessing this website, creating an account, making a payment, reserving or renting a storage unit, or otherwise using our online services, you agree to these Terms.

These Terms are in addition to the terms contained in your individual storage rental agreement. If there is a conflict between these website Terms and your signed rental agreement concerning the rental or use of a storage unit, the rental agreement will control to the extent permitted by applicable law.

1. S&S Storage

S&S Storage operates a self-storage facility located at:

S&S Storage
298 Frey Street
Ashland City, Tennessee 37015

References in these Terms to “S&S Storage,” “we,” “us,” or “our” include the facility owner, operator, employees, agents, managers, successors, and assigns.

2. Website Use

You may use this website only for lawful purposes relating to S&S Storage services.

You agree not to:

  • Use the website for fraudulent, unlawful, or abusive purposes.
  • Attempt to gain unauthorized access to any account, computer system, or network.
  • Interfere with the operation or security of the website.
  • Submit false, inaccurate, or misleading information.
  • Use another person’s payment information or account without authorization.
  • Copy, reproduce, distribute, or commercially exploit website content without permission.

We may suspend or terminate access to the website or online services when we reasonably believe these Terms have been violated.

3. Unit Availability and Reservations

Storage-unit availability is subject to change at any time.

Displaying a particular unit size or price on the website does not guarantee that a unit will remain available until the rental process has been completed and accepted by S&S Storage.

We reserve the right to correct pricing, availability, typographical, technical, or other errors appearing on the website.

A reservation or online payment does not modify or replace the terms of a storage rental agreement.

4. Rental Agreements

Anyone renting a storage unit must complete and agree to the applicable S&S Storage rental agreement.

The rental agreement contains additional provisions concerning matters including rent, access, late charges, default, liens, prohibited property, termination, and other rights and responsibilities of the renter and S&S Storage.

Renters are responsible for reading and understanding their rental agreement.

5. Payments

Customers are responsible for paying all rent, fees, and other amounts when due under their rental agreement.

Payments submitted through the website may be processed by a third-party payment processor. By submitting payment information, you represent that you are authorized to use the selected payment method.

You authorize S&S Storage and its payment processor to charge the payment method provided for the amount authorized by you, including recurring charges when you have separately authorized automatic payments.

S&S Storage is not responsible for fees imposed by your bank, credit-card company, or other financial institution.

6. Refunds

ALL PAYMENTS MADE TO S&S STORAGE ARE FINAL AND NONREFUNDABLE EXCEPT WHERE A REFUND IS EXPRESSLY REQUIRED BY APPLICABLE LAW.

This policy includes, without limitation:

  • Rent payments;
  • Reservation payments;
  • Administrative fees;
  • Convenience or processing fees;
  • Late fees;
  • Cleaning fees
  • Lock charges;
  • Other fees or charges associated with your storage account.

S&S Storage does not provide refunds, credits, or prorated rent for unused days when a customer vacates a unit before the end of a prepaid rental period.

Failure to use or access a rented unit does not relieve the renter of payment obligations or create a right to a refund.

S&S Storage may review duplicate payments or payments made as a result of a documented processing error and correct them when appropriate.

Nothing in this section eliminates any refund or remedy that cannot lawfully be waived under applicable law.

7. Automatic Payments

If you elect automatic payment, you authorize S&S Storage and its payment processor to charge your selected payment method for recurring rent and other charges authorized by your rental agreement.

You are responsible for keeping your payment information accurate and current.

Cancellation of automatic payment does not terminate your rental agreement or relieve you of any amounts that are due.

8. Access to Storage Units

Customers may have access to their storage units according to the access rules and hours established by S&S Storage.

Access may be restricted or denied as permitted by the rental agreement or applicable law, including circumstances involving nonpayment, safety concerns, emergencies, maintenance, suspected unlawful activity, or violations of facility rules.

S&S Storage may modify access procedures when reasonably necessary for facility operations or security.

9. Customer Responsibilities

Customers are responsible for:

  • Securing their storage unit properly.
  • Maintaining current contact information with S&S Storage.
  • Keeping account and access information confidential.
  • Complying with all facility rules and rental-agreement requirements.
  • Ensuring that all stored property is lawful and appropriate for storage.
  • Maintaining any insurance or other protection required or recommended under the rental agreement.

Customers should promptly notify S&S Storage of changes to their mailing address, email address, telephone number, payment information, or other relevant account information.

10. Prohibited Items and Activities

Unless expressly authorized in writing by S&S Storage, customers may not store:

  • Illegal or stolen property;
  • Explosives, fireworks, or highly flammable materials;
  • Hazardous, toxic, or environmentally dangerous materials;
  • Perishable food or items likely to attract pests;
  • Live animals or plants;
  • Controlled substances or unlawful drugs;
  • Items whose possession or storage violates federal, state, or local law;
  • Any property prohibited under the rental agreement.

Storage units may not be used as a residence, sleeping area, workplace open to the public, or for any unlawful purpose.

11. Security

S&S Storage may use security measures such as video surveillance and other monitoring systems for facility management and security purposes.

Security measures are intended to assist in facility operations but do not guarantee protection against theft, vandalism, damage, loss, or unauthorized access.

Customers remain responsible for appropriately securing their units and protecting their property.

12. Personal Property

S&S Storage does not take custody, possession, or control of property merely because it is stored in a rented unit.

Customers store property at their own risk subject to the terms of their rental agreement and applicable law.

Customers should not store irreplaceable property, important original documents, valuable collections, cash, jewelry, or other property whose loss cannot be adequately compensated unless expressly permitted by the rental agreement.

13. Default and Owner’s Lien

Failure to pay rent or other charges when due may constitute a default under the rental agreement.

PERSONAL PROPERTY STORED IN A RENTED SPACE MAY BE SUBJECT TO AN OWNER’S LIEN FOR RENT AND OTHER CHARGES AND MAY, FOLLOWING THE PROCEDURES REQUIRED BY THE RENTAL AGREEMENT AND TENNESSEE LAW, BE SOLD OR OTHERWISE DISPOSED OF FOLLOWING DEFAULT.

The rental agreement and applicable Tennessee law govern the specific rights, notices, deadlines, and procedures applicable to an account in default.

14. Website Information

We attempt to provide accurate and current information on our website. However, we do not warrant that all information will always be complete, accurate, current, or free of technical errors.

Prices, promotions, available unit sizes, access procedures, facility features, and other information may change without notice, subject to existing contractual obligations and applicable law.

15. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, rental-management platforms, mapping services, or other websites.

S&S Storage does not control third-party websites or services and is not responsible for their content, availability, privacy practices, security, or separate terms.

Use of third-party services may be subject to additional terms established by those providers.

16. Electronic Communications

By providing an email address or telephone number, you agree that S&S Storage may communicate with you electronically regarding your account, rental, payments, facility operations, and other service-related matters to the extent permitted by law.

You are responsible for keeping your contact information current.

Marketing communications, where applicable, will be handled in accordance with applicable law and any available opt-out rights.

17. Intellectual Property

The S&S Storage name, logo, website design, text, graphics, photographs, and other original website materials are owned by or licensed to S&S Storage unless otherwise indicated.

Website content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

18. Disclaimer of Warranties

To the fullest extent permitted by law, this website and its online services are provided on an “as is” and “as available” basis.

S&S Storage does not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful technological components.

Nothing in this section limits warranties or rights that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by applicable law, S&S Storage will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of or inability to use this website or its online services.

Any liability relating to the rental, storage, loss, damage, or disposition of personal property is subject to the rental agreement and applicable law.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless S&S Storage and its owners, employees, agents, and representatives from claims, losses, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms, or violation of the rights of another person.

This provision does not apply to the extent a claim results from conduct for which indemnification cannot lawfully be required.

21. Privacy

We will handle information submitted through the website according to our Privacy Policy and applicable law.

Customers should review the S&S Storage Privacy Policy for additional information concerning the collection and use of personal information.

22. Tennessee Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except where federal law or another applicable law requires otherwise.

Any dispute relating specifically to a storage rental remains subject to the dispute provisions of the applicable rental agreement.

23. Changes to These Terms

S&S Storage may revise these website Terms periodically.

S&S Storage will post updated Terms on this website with a revised effective date. Changes will apply prospectively except where otherwise permitted by law.

Changes to these website Terms do not retroactively modify a customer’s existing rental agreement unless the parties agree or law permits it.

24. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

25. No Waiver

Failure by S&S Storage to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

26. Contact Us

Questions regarding these Terms or your S&S Storage account may be directed to:

S&S Storage
298 Frey Street
Ashland City, Tennessee 37015
Phone: 615-310-8613
Email: admin@sandsstorageunits.com

Important: These website Terms and Conditions are intended to accompany, and not replace, the S&S Storage rental agreement. Customers are subject to the specific provisions of their rental agreement in addition to these website Terms.